ENGINEERS’ HOUSE CASE STUDY
ORGANISER: Training company
T2P.BACKGROUND: T2P is a training company that delivers qualifications on behalf of the Chartered Institute of Procurement and Supply to the supply chain community. Its team has used Engineers’ House as a training venue since 2014, hosting approximately 50 training days a year.
In addition, T2P also run computer-based exams on behalf of CIPS at Engineers’ House, which spans 48 days annually. Since T2P began working with Engineers’ House it has since used its sister sites - Broadway House in London, and Woodland Grange in Leamington Spa.
EVENT: Against the backdrop of a global pandemic, many industries have needed to adapt the way they work in order to continue providing vital services. As such, venues have been required to meet the changing demands and ensure they adhere to the government recommendations.
This summer, T2P required space to host face-to-face training as well as two weeks of computer-based exams. The team chose Engineers’ House because it has an accredited exam centre at the venue and T2P Managing Director Paul Robinson felt the team were prepared to go above and beyond, despite the restrictions it faced.
‘They were committed to our training and exams going ahead with as little disruption as possible, whilst also keeping everyone safe and well informed of the changes. Engineers’ House provided a large amount of useful information on their website regarding the safety measures, plus I was able to send an electronic version of these to the delegates before the start of the programme so they knew what to expect,’ says Paul.
Engineers’ House, alongside its sister venues in London and Leamington Spa have introduced multiple new measures that cover social-distancing, enhanced cleaning schedules and updated food options. But the team has aimed to go one step further, introducing innovative solutions such as electro-sanitising machines and aerosol room sanitisers that can clean a room to hospital grade standards between uses.
The venue’s new layout incorporates additional sanitisation stations, Perspex screens and its signage acts as a reminder to customers about the need for social-distancing. Attendees are also organised with staggered arrivals, exits and breaks discouraging them to congregate in high footfall areas of the venue.
The team work closely with organisers to ensure these plans are easily realised at their events and T2P was no different. Their meetings were socially-distanced with no more than eight attendees in a room at a time. While the capacity for exams was larger, social-distancing measures were similarly enforced throughout with sessions limited to a maximum of 20.
Ensuring T2P’s guests were catered for to the highest standard was also not without its own safety considerations. During the pandemic the provision of food has changed somewhat for the Make Venues team - who are famed for their outstanding food offering. For T2P’s events tea and coffee were served alongside pre-prepared sandwiches to minimise contact. ‘Although it was not the usual lunch that delegates were used it was still well received,’ said Paul. ‘The staff at Engineers’ House have been very supportive during these testing times,’ he adds.